Last updated—May 4th, 2020

An update from Midwest Orthopaedics at Rush

We want to assure you that, in unison with the principles of Rush University Medical Center and national recommendations, Midwest Orthopaedics at Rush (MOR) will continue to provide you with the highest quality orthopedic care while practicing the principles of social distancing and preventative measures to curtail the transmission of COVID19. 

Our priority is to protect the health and well-being of our community, staff and patients, while still providing care to those who need it most. Our goal over the next few weeks is to limit individual contact to only those clinical scenarios that require it until we can resume normal operations. We will assess these time frames daily and weekly as the situation evolves. We will continue to practice social distancing to protect those around us while continuing to provide complete care to those that would otherwise be compromised by any delay in that care.

Please do not hesitate to contact us with any questions or concerns regarding your orthopedic care.

For an update on occupational medicine services including workers' compensation appointments and IMEs, click here.


In-office orthopedic care 

Our clinical facilities are open during normal business hours and our providers are available to provide the full array of services for patients’ including any diagnostic imaging such as CT or MRI, physical or occupational therapy and if necessary, surgical treatment.  

We are committed to continuing to provide patients with the highest quality orthopedic care while practicing the principles of social distancing and preventative measures to curtail the transmission of COVID19.  

MOR has been a leader in implementing procedures to prevent the spread of infection including:

  • mandatory mask policy
  • temperature screening all patients & staff
  • social distancing in our facilities 

To schedule an appointment, please call 877-632-6637 or request online.


Patient safety & visitor policy

Since the virus began to spread in the United States, Midwest Orthopaedics at Rush has been a leader in implementing procedures to prevent the spread of infection including a mandatory mask policy, temperature screening and social distancing in our facilities, converting patients to telemedicine visits, and only performing urgent surgeries as needed on a case by case basis. 

Visitor policy

  • Patients in our outpatient clinics may have one support person if needed. 
  • Patients should wear a mask to their in-clinic visits.
  • Patients having outpatient surgery may have one support person.
  • Patients at the medical center for outpatient laboratory or radiology therapy may have one support person.
  • Emergency department patients may have one support person.
  • No one under the age of 12 will be allowed as a support person.
  • All visitors will be screened at the information desk nearest to their point of entry to the medical center. Visitors who have flu-like symptoms should not visit patients.
  • Vendors should not be invited into our facilities until further notice
  • No shadows will be allowed until further notice

Elective surgery

All elective surgical procedures will be evaluated on a case-by-case basis. Patients already scheduled for surgery on or prior to May 1st, 2020, will be contacted by their provider. Please anticipate a call from your provider or contact them at 877-632-6637.   


Telemedicine

Midwest Orthopaedics at Rush offers patients the ability to have a virtual consultation with our physicians, also known as telemedicine, in the comfort of their home. 

  • New patients who would like to schedule a telemedicine appointment should call 877-632-6637 or request here
  • Existing scheduled patients will be contacted regarding their appointment and will be transitioned to telemedicine appointments. If necessary, patients may still be seen in-person at one of our clinical locations.

Please anticipate a call from your provider or contact them at 877-632-6637 to request either a telemedicine appointment or to reschedule your in-person appointment for after May 1st, 2020.


Physical therapy & occupational therapy

Physical therapy and occupational therapy services are open and available. Please call 312-432-2591 for assistance in scheduling your appointment.

We have also established telemedicine physical therapy and occupational therapy appointments for patients to continue their care from the comfort of their home. For patients who require in-person therapy, we remain open to continue your care.  

To schedule a physical therapy or occupational therapy appointment, please email therapytelemed@rushortho.com or call 312-432-2591 and a member of our team will assist you. 


Imaging and durable medical equipment (DME)

MRI and CT will be available for urgent care scenarios that the treating physician believes is necessary. DME will continue to be available as needed.


Frequently asked questions (FAQs)

If you have any additional questions not listed below, please call us at 877-632-6637 or send us a message by clicking here.


We want to assure you that, in unison with the principles of Rush University Medical Center and national recommendations, Midwest Orthopaedics at Rush (MOR) will continue to provide you with the highest quality orthopedic care while practicing the principles of social distancing and preventative measures to curtail the transmission of COVID19.

Since the virus began to spread in the United States, Midwest Orthopaedics at Rush has been a leader in implementing procedures to prevent the spread of infection including a mandatory mask policy, temperature screening and social distancing in our facilities, converting patients to telemedicine visits, and only performing surgeries as needed on a case by case basis.

Our priority is to protect the health and well-being of our community, staff and patients We will continue to practice social distancing to protect those around us while continuing to provide complete care to those that would otherwise be compromised by any delay in that care.

Yes. Physical therapy and occupational therapy are still operating. We have also established telemedicine physical therapy and occupational therapy appointments for patients to continue their care from the comfort of their home. For patients who require in-person therapy, we remain open to continue your care.

To schedule a physical therapy or occupational therapy appointment, please email therapytelemed@rushortho.com or call 312-432-2591 and a member of our team will assist you.

Our practice offers patients the ability to schedule virtual visits. Telemedicine appointments allow you to discuss symptoms, orthopedic issues, and more with a provider in real-time using your computer, tablet or phone. Using telemedicine, you can receive a diagnosis, learn your treatment options, and get treatment. 

MOR is offering telemedicine for the following appointments:

  • Initial consultations
  • Follow-up appointments that do not require imagining or a physical exam
  • Post-operative visits
  • Workers' compensation
  • Work status visits

To schedule a telemedicine appointment, call 877-632-6637 or click here to request online.

In accordance with Governor J.B. Pritzker’s guidelines taking effect May 1st , all individuals are required to wear a mask when in public spaces. Patients who have in-office appointments should wear a mask for those visits to help prevent the spread of infection.

Patients in our outpatient clinics may have one support person if needed. Patients having outpatient surgery may have one support person. Patients at the medical center for outpatient laboratory or radiology therapy may have one support person. However, no one under the age of 12 will be allowed as a support person. All visitors will be screened at the information desk nearest to their point of entry to the medical center. Visitors who have flu-like symptoms should not visit patients

Additional coronavirus resources and information

How to “flatten the curve”
Proper Hand Washing
Rush Visitor Policy
CDC Resources
Coronavirus FAQs
COVID-19 Information