Workers Compensation—Last Updated November 15th, 2020

An Update from Midwest Orthopaedics at Rush for our Occupational Medicine Community

We want to assure you that, in unison with the principles of Rush University Medical Center and national recommendations, Midwest Orthopaedics at Rush (MOR) will continue to provide you with the highest quality orthopedic care while practicing the principles of social distancing and preventative measures to curtail the transmission of Covid-19.  

Our main priority is to protect the health and well-being of our community, staff and patients, while still providing excellent care to those who need it most. Our goal over the next few weeks is to limit individual contact to only those clinical scenarios that require urgent care until we can resume normal operations. We will assess these restrictions daily and weekly as the situation evolves. We will continue to practice social distancing to protect those around us while continuing to provide complete care to those that would otherwise be compromised by any delay in that care.    

Please do not hesitate to contact the following representatives with any questions or concerns regarding your orthopedic care.

Alex Sroka, Director of Marketing Alexander.Sroka@rushortho.com | 708-236-2618
Janice Ewing, Director of Scheduling Janice.Ewing@rushortho.com | 708-236-2683

For general information regarding adjusted operations at Midwest Orthopaedics at Rush, click here.


Case managers and support personnel

 

Policy subject to change

Since the virus began to spread in the United States, Midwest Orthopaedics at Rush has been a leader in implementing procedures to prevent the spread of infection. 

Visitor policy

  • Patients in our outpatient clinics may have one support person if needed. 
  • All visitors will be temperature screened.
  • Patients must wear a mask to their in-clinic visits.
  • Patients having outpatient surgery may have one support person.
  • Patients at the medical center for outpatient laboratory or radiology therapy may have one support person.
  • No one under the age of 12 will be allowed as a support person.
  • No vendors until further notice.
  • No shadows will be allowed until further notice.

MOR understands that case managers and support personnel are integral to the workers' compensation process. While we are recommending that case managers virtually attend appointments or allow for a virtual follow-up from the physician or support personnel, we will allow case managers to attend in-person if needed.


Independent medical evaluations (IMEs) 

MOR is committed to continuing to provide Independent Medical Evaluations. 

To schedule an IME, please click here.  


Medical records 

MOR is committed to eliminating any foreseeable health issues for our staff, patients, and clients. 

MOR physicians will now accept electronic medical records in order to ensure everyone’s health and safety.


Scheduling occupational medicine services

Please contact our WC and IME Scheduling Team


Elective surgery 

Surgical procedures are being performed. All surgical patients undergo COVID19 testing 72 hours before their surgical date. 


Telemedicine

Midwest Orthopaedics at Rush offers patients the ability to have a virtual consultation with our physicians, also known as telemedicine, in the comfort of their home. 

  • New patients who would like to schedule a telemedicine appointment should call 877-632-6637 or request here

In-office orthopedic care 

Our clinical facilities are open during normal business hours and our providers are available to provide the full array of services for patients’ including any diagnostic imaging such as CT or MRI, physical or occupational therapy, and if necessary, surgical treatment.  

We are committed to continuing to provide patients with the highest quality orthopedic care while practicing the principles of social distancing and preventative measures to curtail the transmission of COVID19.  

MOR has been a leader in implementing procedures to prevent the spread of infection including:

  • mandatory mask policy
  • temperature screening all patients & staff
  • social distancing in our facilities 

To schedule a workers' compensation appointment or IME, please call 708-236-2783 or request online.


Frequently asked questions (FAQs)

If you have a question in addition to those listed below, please contact a member of our team for assistance. 

Alex Sroka, Director of Marketing Alexander.Sroka@rushortho.com | 708-236-2618
Janice Ewing, Director of Scheduling Janice.Ewing@rushortho.com | 708-236-2683

Please contact our workers' compensation and IME scheduling team by calling 708-236-2783 or by email at WorkCompScheduling@rushortho.com. Appointments may also be requested online by clicking here.

Yes. Beginning on Friday, May 1st MOR is implementing controlled-volume clinics that promote social distancing to ensure patients' safety.

We want to assure you that, in unison with the principles of Rush University Medical Center and national recommendations, Midwest Orthopaedics at Rush (MOR) will continue to provide you with the highest quality orthopedic care while practicing the principles of social distancing and preventative measures to curtail the transmission of COVID19.

Since the virus began to spread in the United States, Midwest Orthopaedics at Rush has been a leader in implementing procedures to prevent the spread of infection including:

  • Mandatory mask policy
  • All patients and staff will be temperature screened before entering clinical areas
  • Social distancing in our facilities
  • Converting patients to telemedicine visits
  • Limited visitor policy

Our priority is to protect the health and well-being of our community, staff and patients. We will continue to practice social distancing to protect those around us while continuing to provide complete care to those that would otherwise be compromised by any delay in that care.

MOR understands that case managers and support personnel are integral to the WC process and will prioritize providing feedback during or post-appointment via a phone call or email. If case managers wish to be part of the patient engagement process, the physician and or their advanced practice provider will either simultaneously contact the case manager at the time of the telemedicine visit or immediately following the visit to discuss the patient’s care and disposition.

If email communication is desired, this too can be accomplished. Finally, quick reports summarizing the important elements required by all stake holders including the patient’s workplace, claims adjustors, attorneys, and case managers will be made immediately available. It is important for case managers to express their desire to participate in this fashion. All patients and support personnel should wear masks for in-person appointments.

We ask that during the time of scheduling, please provide a phone number or email for follow-up from the physician. You can also email WorkCompScheduling@rushortho.com or call 708-236-2783 to confirm your contact information is up-to-date.

In lieu of a traditionally scheduled IME, MOR offers the opportunity to schedule a telemedicine IME. A telemedicine IME provides both audio and visual capacity. We are also offering record reviews as needed by our occupational physician experts.

MOR physicians are now accepting email records within one week of the scheduled appointment.

Effective May 4th, MOR will be implementing a drop box on the first floor of the orthopedic building where medical records/films/discs can be dropped off.

The address of the facility is:

1611 W. Harrison Street, Chicago, IL, 60612

MOR is committed to eliminating any foreseeable health issues for our staff, patients and clients. That is why we are limiting mailed medical records. MOR physicians will now accept electronic medical records in order to ensure everyone’s health and safety.